Every person’s behaviour tells a story — and understanding that story is key to building a life of stability, confidence, and inclusion. At Easthaven, our Positive Behaviour Support (PBS) services focus on compassion, understanding, and practical strategies that empower individuals to manage challenges and express themselves safely.

Our approach begins with respect. We see each participant as a whole person — not just the behaviour they display. By identifying what causes certain reactions and what environments support positive change, our behaviour support practitioners design personalised strategies that improve daily life and emotional wellbeing.

Positive Behaviour Support under the NDIS isn’t about control or restriction — it’s about growth. It combines psychology, therapy, and person-centred care to reduce distressing behaviours and replace them with positive, meaningful actions. The process often begins with a Functional Behaviour Assessment (FBA), where our practitioners take the time to understand why behaviours occur, what triggers them, and how best to respond.

From there, we create a Behaviour Support Plan (BSP) that provides clear, practical steps for participants, carers, and support workers. This plan focuses on skill-building, communication techniques, and environmental adjustments that make life smoother and more predictable. We also ensure that all supports are delivered in line with the NDIS Quality and Safeguards Commission standards — prioritising safety, dignity, and consent.

Easthaven’s practitioners are experienced, empathetic, and highly trained. They work not only with participants but also with families, schools, and allied health professionals to ensure a consistent approach across all settings. This collaboration helps participants build confidence, reduce anxiety, and strengthen relationships with others.

The benefits of Positive Behaviour Support extend beyond the individual. Families and carers often experience reduced stress, improved communication, and a deeper understanding of how to support their loved one’s needs. Over time, participants typically gain better emotional regulation, greater independence, and a stronger sense of control over their lives.

At Easthaven, we know that behaviour change takes time — and we’re here for the long journey. Our team regularly reviews and updates behaviour support plans, ensuring each one evolves with the participant’s goals and circumstances.

If you or someone you support could benefit from professional, person-centred behavioural assistance, we’re ready to help. Learn more about our Behaviour Support Services or contact our team to discuss your needs with one of our experienced practitioners.

Through empathy, collaboration, and evidence-based practice, Easthaven is helping individuals across Geelong and regional Victoria lead calmer, more connected, and more fulfilling lives.